About
- 1.Preface1:01
- 2.Intro2:17
- 3.Select the Right People4:11
- 4.Think Through the Job3:02
- 5.Write Out the Job Description3:55
- 6.Find Suitable Candidates4:14
- 7.Interview Effectively4:16
- 8.Practice the Law of Three3:11
- 9.Probe Past Performance1:40
- 10.Check Resumes and References Carefully2:19
- 11.Make the Selection Properly2:13
- 12.Select the Best Predictor for Success1:33
- 13.Negotiate the Right Salary3:25
- 14.Start Them Off Right1:45
- 15.Start Them Off Strong1:20
- 16.Solve Problems Quickly2:52
- 17.Improve Performance Professionally3:01
- 18.Assume the Best of Intentions3:02
- 19.Satisfy Their Key Needs2:35
- 20.Practice Participatory Management2:44
- 21.Make Them Feel Important3:33
- 22.Create a Great Place to Work3:15
- 23.Focus on the Person Continually4:02
- 24.Conclusion2:14