About

Disc 1

  1. 1.
    Introduction
    3:59
  2. 2.
    The Authority Continuum: Authoritarianism
    2:24
  3. 3.
    The Authority Continuum: Permissiveness
    5:09
  4. 4.
    The Authority Continuum: Coaxing-Authoritarian
    1:35
  5. 5.
    The Authority Continuum: Bullying-Permissive
    2:49
  6. 6.
    Powerful Non-Defensive: Communication Firm & Flexible
    6:17
  7. 7.
    Powerful Non-Defensive: Communication Predicting Consequences - The Magic of If-Then
    4:46
  8. 8.
    Powerful Non-Defensive: Communication Choices & Consequences
    5:11
  9. 9.
    Types of Predictions: Limit-Setting Predictions
    8:36
  10. 10.
    Types of Predictions: Challenge-Choice Predictions
    4:36
  11. 11.
    The Three Types of Consequences
    7:34
  12. 12.
    Our Own Attitude: The Impact of Attitude
    1:52
  13. 13.
    Our Own Attitude: Attitudes that Cause Us To Create Power-Struggle When Setting Limits.mp3
    4:58
  14. 14.
    Our Own Attitude: Non-Defensive Attitude for Making Predictions
    1:34
  15. 15.
    Stories About the Cofan People.mp3
    4:49

Disc 2

  1. 1.
    Preparing for Making Effective Predictions: Laying the Groundwork - Respect & Reciprocity
    1:55
  2. 2.
    Preparing for Making Effective Predictions: Attitude & Behaviour
    2:54
  3. 3.
    Preparing for Making Effective Predictions: Picking the Issue To Work On
    0:38
  4. 4.
    Preparing for Making Effective Predictions: Naming the Core Issue
    5:20
  5. 5.
    Preparing for Making Effective Predictions: Evaluating Your Reactions
    2:51
  6. 6.
    Selecting the Specific Consequence: As Small as Possible
    2:54
  7. 7.
    Selecting the Specific Consequence: Related to Behaviour/Attitude
    1:10
  8. 8.
    Selecting the Specific Consequence: As Convenient as Possible
    0:56
  9. 9.
    Selecting the Specific Consequence: Where the Child Controls Duration
    1:21
  10. 10.
    Selecting the Specific Consequence: As Immediate as Possible
    0:23
  11. 11.
    Selecting the Specific Consequence: Making Sure the Consequence is Self Contained
    1:58
  12. 12.
    Selecting the Specific Consequence: Building in Accountability Instead of Forcing Apologies
    2:57
  13. 13.
    Selecting the Specific Consequence: Building in Graded Consequences
    2:12
  14. 14.
    Selecting the Specific Consequence: Ensuring That You Have The Ability to Follow Through
    0:56
  15. 15.
    Selecting the Specific Consequence: Considering the Range of Effects
    0:23
  16. 16.
    Selecting the Specific Consequence: Commit to Follow Through
    1:48
  17. 17.
    Selecting the Specific Consequence: Making a Statement to Create Context for Prediction
    2:22
  18. 18.
    Implementing the Consequence: Into Effect Immediately
    1:44
  19. 19.
    Implementing the Consequence: Maintaining a Very Neutral Attitude
    4:11
  20. 20.
    Implementing the Consequence: Keeping the Consequence Firm
    10:18
  21. 21.
    Implementing the Consequence: Make Consequences Consistent
    3:05
  22. 22.
    Implementing the Consequence: We Don't Have to Repeat a Prediction Every Time
    2:29
  23. 23.
    Implementing the Consequence: Summary -- Creating & Implementing Consequences
    1:07
  24. 24.
    Challenge-Choice Predictions
    1:37
  25. 25.
    Multiple Family Relationships
    6:19
  26. 26.
    Clear Boundaries Can Create Quantum Leaps
    4:42

Disc 3

  1. 1.
    Overview
    0:50
  2. 2.
    Getting at the Essence of an Issue Quickly
    2:50
  3. 3.
    Potential Response Problems: Too Quickly Correcting Child
    3:37
  4. 4.
    Potential Response Problems: Misuses of Questions
    2:54
  5. 5.
    Potential Response Problems: Body Language & Tone of Voice
    3:45
  6. 6.
    Potential Response Problems: Active Listening Instead of Asking Questions
    2:44
  7. 7.
    Powerful Non-Defensive Questions: Body Language & Tone of Voice
    3:17
  8. 8.
    Powerful Non-Defensive Questions: Disarming Effect of Non-Defensive Questions
    1:34
  9. 9.
    Examples: Sharon and Ami - Witnessing Bullying
    9:50
  10. 10.
    Examples: Can Kids Use Non-Defensive Questions with Bullies
    4:36
  11. 11.
    Formats for Questions: Reporters Questions - Who? What? Where? When? How? Why?
    3:18
  12. 12.
    Formats for Questions: Values, Emotions, Reasoning & Behaviour
    1:21
  13. 13.
    Formats for Questions: Value - Believe
    0:57
  14. 14.
    Formats for Questions: Emotion - Feel
    5:34
  15. 15.
    Formats for Questions: Reasoning - Think
    0:49
  16. 16.
    Formats for Questions: Behaviour - Do
    1:12
  17. 17.
    Formats for Questions: Asking About Our Assumptions
    2:03
  18. 18.
    Formats for Questions: Opposites
    1:13
  19. 19.
    Formats for Questions: What a Word or Phrase Means
    5:41
  20. 20.
    Formats for Questions: Intention & Motive
    4:03
  21. 21.
    Using Questions Instead of Setting Limits
    2:17
  22. 22.
    Looking for Patterns
    6:23
  23. 23.
    Putting Non-Defensive Questions Into Practice
    3:18
  24. 24.
    Making Sure We Don't Impose Our Experience On Our Children
    5:02

Disc 4

  1. 1.
    Overview
    0:37
  2. 2.
    The Spirit of the Non-Defensive Statement
    4:17
  3. 3.
    Common Response Problems: Misuses of Statements
    4:21
  4. 4.
    Powerful Non-Defensive Statements: New Approach to Providing Information
    7:40
  5. 5.
    Powerful Non-Defensive Statements: Remembering the Four Steps
    3:34
  6. 6.
    Closer Look at the Steps: I Hear, I See, I Conclude, I Express
    6:53
  7. 7.
    Problems When We Omit Steps in the Process
    6:08
  8. 8.
    Importance and Impact of Direct Feedback
    3:11
  9. 9.
    Using All Four Steps Naturally
    7:34
  10. 10.
    Debbie & Marcie: Competing for Mom's Attention
    4:57
  11. 11.
    We Don't Have To Use All Four: Active Listening & Feedback Without Our Reactions
    4:23
  12. 12.
    We Don't Have To Use All Four: Feedback & Personal Expression Without Active Listening
    2:03
  13. 13.
    We Don't Have To Use All Four: Expressing Just Your Own Reaction
    2:35
  14. 14.
    Children Have Feedback For Us, and Wisdom To Share
    5:50
  15. 15.
    When to Use Which: Conversation or Predictions?
    6:09
  16. 16.
    Ongoing Conversations
    7:02

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